Frequently Asked Questions
Everything you need to know about your Le Rose Stories experience.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. International delivery times vary by location, usually ranging from 7-14 business days.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Please note that for hygiene reasons, earrings and intimate apparel are final sale.
How do I care for my Le Rose garments?
To preserve the quality of our fabrics, we recommend hand washing in cold water or using a delicate machine cycle. Always air dry and avoid direct heat.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and import duties are calculated at checkout based on your specific destination.
How can I track my package?
Once your order has been dispatched, you will receive an email containing a tracking number and a link to monitor your shipment's progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options through Klarna and Afterpay.